has published Nancy Eberhardt’s article, “4 Ways to De-escalate Conflict with Better Communication.” The article weighs the value in being right versus being effective, and encourages an inquisitive and compassionate approach when confronted with conflict.

To read the full article, click here: 4 Ways to De-escalate Conflict with Better Communication is owned by American City Business Journals, the largest publisher of metropolitan business newsweeklies in the United States, with 43 business publications across the country reaching more than 3.6 million readers each week.

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