Forbes.com has published Nancy Eberhardt’s article, “When Silence is Disheartening: 3 Critical Things to Say.” The article reminds us that silence isn’t always golden and offers insight on the three most important things to include in a tough conversation.

To read the full article, click here: When Silence is Disheartening: 3 Critical Things to Say

ForbesBooks is the publisher of Nancy’s book, Uncommon Candor: A Leader’s Guide to Straight Talk (2nd Edition).